Payment Policy

Effective Date: January 2, 2025

At CocoaCosmeticNie, we aim to provide a secure and hassle-free payment process for all our customers. This Payment Policy outlines the terms and conditions governing payments made on cocoacosmeticnie.com.

1. Accepted Payment Methods

We accept the following payment options:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: A secure payment option that allows you to pay directly from your PayPal account
  • Other Secure Payment Gateways: Options available during checkout

All payments are processed in USD.

2. Payment Security

We are committed to protecting your financial information.

  • Payments are encrypted and processed through secure gateways to ensure your data remains safe.
  • CocoaCosmeticNie does not store your payment details. All transactions are handled by trusted third-party processors.

3. Payment Confirmation

  • After completing your payment, you will receive an email confirmation with your order details.
  • If you do not receive a confirmation email, check your spam folder or contact us at info@cocoacosmeticnie.com.

4. Failed or Declined Payments

If your payment fails or is declined:

  • Verify that your payment details are correct and try again.
  • Contact your bank or card issuer for assistance.
  • If the issue persists, please reach out to us for support at info@cocoacosmeticnie.com.

5. Pricing and Charges

  • All prices on the website are listed in USD and exclude taxes and shipping fees unless otherwise stated.
  • Additional charges, such as sales tax or import duties (for applicable states), will be calculated and displayed at checkout.

6. Refunds for Payments

Refunds will be processed according to our Refund and Returns Policy. Approved refunds will be issued to the original payment method within 7-10 business days.

7. Fraud Prevention

To protect against fraudulent transactions:

  • We may request additional verification for large or suspicious orders.
  • CocoaCosmeticNie reserves the right to cancel any order flagged as suspicious or fraudulent.

8. Payment Disputes

If you notice an unauthorized charge or have concerns about a payment, contact us immediately at info@cocoacosmeticnie.com. Our team will investigate and assist you in resolving the issue.

9. Changes to This Policy

CocoaCosmeticNie reserves the right to update or modify this Payment Policy at any time. Changes will be posted on this page with an updated effective date.

10. Contact Information

For questions or assistance regarding payments, please contact us: